Limited 5 Year Warranty

 

MrSoakerHose LLC, warrants it's soaker hose against defects in workmanship or material under "*normal use" for a period of FIVE (5) YEARS from the date of purchase by the original end user ("Warranty Period"). If a defect arises, the end user must return the defective material along with receipt, at users expense. MrSoakerHose LLC, at it's option, will replace defective material within the Warranty Period.

IN NO EVENT SHALL MR. SOAKER HOSE LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

*Normal useage: Soaker Hose is to be used for low pressure irrigation. A pressure regulator of 25 psi or less MUST be used. Any usage without a pressure regulator, filter, or usages not described above will void all warranties. Mr. Soaker Hose is not warranted for use in lawns. Clogging of Soaker Hose is not a warranty item.

The limited warranty does not cover conditions caused by or related to: abuse, misuse, neglect, carelessness, accident or disaster, unauthorized alterations, modification or repairs, transportation or installation, water pressure in excess of recommended amounts, improper or inadequate water treatment or filtration, failure to follow installation, operation and maintenance instructions.

  • Do not run hot water through soaker hose.

  • Do not leave hose under pressure when not in use.

  • Drain hose in the summer when not in use and keep shaded, covered with mulch as water left in the hose may expand and damage hose.

  • Protect your hose in the winter by draining the hose and storing indoors. Drain hose completely as water left in the hose can freeze and damage the hose, and fittings.

All defective claims must be submitted to warranty@mrsoakerhose.com or contact 608-370-1550 for qualification of application malfunction or defect issue. You must acquire an RGA to return any product

Claims for labor costs and other expenses required to replace such defective product or to repair any damage resulting from the use thereof will not be allowed by Seller. Seller’s liability is limited to the price paid for the defective product or the replacement of said part.  In no event shall Seller be liable for consequential damages.